Win99 Terms and Conditions

Win99 ("Platform", "we", "us", "our") is an online gaming and betting service provider. These Terms and Conditions constitute a legally binding agreement between Win99 and its users. By accessing the win99.ml website or mobile app, you agree to be bound by these terms.

The following key terms are used throughout these Terms and Conditions:

• "User" — Any individual who has registered at or is using the Win99 platform.
• "Account" — The personal profile created upon registering at Win99.
• "Bonus" — Any promotional credit, free bet, or offer provided by win99.
• "Wagering Requirement" — The number of times you must place a bet before withdrawing bonus funds.
• "RNG" — Random Number Generator, the software system that determines game outcomes.

To register an account with Win99, you must meet all of the following requirements. Win99 reserves the right to verify eligibility at any time, and accounts may be closed if incomplete or false information is provided.

• You must be at least 18 years of age or older must be.
• Each person is allowed only one account only. Creating multiple accounts is strictly prohibited.
• The name, mobile number, and date of birth provided at registration must be accurate and truthful.
• Your login credentials must be kept strictly confidential. You may not allow anyone else to access or use your account.
• Win99 may request a copy of your National ID card or passport for identity verification purposes.
• Account balances cannot be transferred to another person, regardless of the amount.

Win99 accepts bKash, Nagad, Rocket, and USDT for deposits and withdrawals. All transactions are processed through secure, encrypted channels.

• Minimum deposit amount: BDT 100।
• Minimum withdrawal amount: BDT 500।
• Withdrawal requests are typically 15 minutes to 2 hours within the processing time.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be held pending completion of identity verification.
• Win99 may request additional verification for any unusual or suspicious transactions.
• There are no processing fees on deposits. Third-party fees may apply.

Win99 offers a variety of bonuses and promotions for both new and existing members. Each offer has its own terms, which are clearly stated on the respective offer page.

• The welcome bonus is available to New members one time only.
• Please read the wagering requirement for the relevant offer before claiming any bonus.
• Bonuses may only be used on specific games or betting categories.
• Multiple bonus claims from the same device, IP address, or household are not permitted.
• Win99 reserves the right to modify or cancel any bonus offer at any time without prior notice.
• Bonuses are generally valid for 7 days' is limited to.
• To receive a referral bonus, the referred person must open a verified account and make their first deposit.

The following rules apply to Sports Betting, Live Casino, slots, and bingo on Win99. Bets may be voided if any of these rules are violated.

• Once a bet has been placed, it cannot be changed or cancelled unless Win99 takes the initiative to do so.
• If an event is cancelled or postponed, the bet will be voided and the stake refunded.
• Win99 reserves the right to void any bet where abnormal odds were displayed due to a technical error.
• In Sports Betting, live betting remains available after a match has started, but it depends on real-time data.
• The minimum bet amount may vary by game and will be stated on each game's page.
• Maximum winnings limits may apply and are set separately for each betting category.

The following activities are strictly prohibited on the Win99 platform in order to maintain security and fairness. Violations will result in permanent account closure and possible forfeiture of any balance.

• For the same individual, Multiple accounts create.
• Placing bets with the deliberate intent of exploiting bonus offers (bonus abuse).
• Using or accessing another person's account.
• Using software, bots, or automated methods to play games.
• Engaging in money laundering or any illegal financial activity.
• Deliberately exploiting any technical error or malfunction on the platform.
• Threatening, abusive, or disruptive behavior — toward customer support or other users.

Win99 takes the protection of your personal information very seriously. For full details on how your data is collected and used, please refer to our Privacy Policy can be found on the page.

• Information provided at registration will only be used for identity verification and service delivery.
• Win99 will never ask for your password or payment PIN.
• Cookies are used solely for session management and analytics.
• Your information will never be sold or rented to third parties.

Win99 believes gaming should be purely for entertainment. We want our users to play responsibly and mindfully. To support this, Win99 provides a range of tools and features.

• Daily Deposit Limit: Set your own daily deposit limit.
• Session Time Limit: Automatic logout after a set period of inactivity.
• Self-Exclusion: Option to temporarily suspend your account for 7 days, 1 month, or permanently.
• Reality Check: A reminder of how long you've been playing after a set period of time.

To learn more about responsible gaming, visit our Responsible Gaming page.

Win99 reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

• Violation of any provision of these Terms and Conditions.
• Failure to verify identity or providing false information.
• Evidence of suspicious financial activity or fraud.
• As required by legal or regulatory authorities.

Users may request account closure at any time through customer support. The opportunity to withdraw any verified balance will be provided before the account is closed, unless the closure is due to fraud.

Win99 accepts no financial or legal liability for the following:

• Bets lost due to internet disconnection or device issues.
• Login credentials being compromised due to the user's own negligence.
• Delays or errors caused by third-party payment gateways or banking systems.
• Unexpected technical failures or server downtime.
• Financial losses resulting from bets or gaming decisions made by the user.

Win99 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Changes take effect as soon as they are published on this page.

• Win99 will notify you of significant changes via app notification or email.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• The "Last Updated" date at the top of the page always reflects the date of the most recent change.